At this time we directly ship to US, Canadian and
Mexican addresses. Please contact us with your freight forwarder information if
you live outside of these countries.
I have trees or tall buildings near my
property. Will these interfere with reception of Glorystar?
Satellite signals will not travel through leaves, branches
buildings or overhangs. There must be a direct line of sight to the satellite to
receive Glorystar channels. In North America, the satellites are always located
to the South. Imagine a point in the sky that is located over the equator in
line with Mexico and Texas. If you live in the East, the satellites will be
located Southwest of your location, If you are in the West, the satellites are
Southeast. In Mexico the satellites are very high in the sky, but in Canada,
Alaska and Hawaii, the satellites are very low near the horizon. Glorystar
recommends that if you have any questions regarding the availability of the
signal in your location that you contact us before ordering a system or contact
a local satellite installer to perform a sight survey.
Can I receive other channels with this
Glorystar systems are pre-programmed to receive Christian TV
and Radio channels. Glorystar only provides technical support for the reception
of our Christian broadcast partner's channels. You may choose to scan and
receive additional free secular channels available in English, Arabic, Chinese
and Korean and several other languages. For an additional investment in
equipment that may require a somewhat complicated setup process, you can
purchase a motorized dish that allows you to point at several different
satellites. These satellites will provide a total of approximately 300 channels
and a wider variety of English programming. Please call for details.
Can I install the satellite system myself?
If you have a good understanding of how to use a compass,
have basic mechanical skills and a technical aptitude you should have the skills
necessary to install the system. If you need professional installation, please
call Glorystar and we will book a local technician (available in most areas of
the US and Canada).
Can I use this system with my big C-band dish?
We recommend that you purchase a complete Glorystar KU-Band system if you are only wishing to receive the
Glorystar channels. Many additional channels can
be received with a C-Band dish and LNB; however, if your dish is also KU
capable, you may find it hard to fine tune your dish for optimum KU-Band
reception of the digital signals.
Can I use my existing Dish Network or DirecTV dish?
No, a slightly larger dish is required with a different type
of LNBF mount. To get programming from Glorystar, you must use a linear polarity
LNBF. The Dish Network and DirecTV LNBFs use circular polarity and use a
different frequency than free to air services.
Why can't I use a Dish Network or DirecTV receiver?
DBS receivers are proprietary and targeted at a
particular service. These receivers will not work on satellites that use other
audio and video encoding parameters. For example, a Dish Network receiver will
only receive signals that have the same signal rate and forward error
correction as Echostar satellites use. A receiver that can handle variable SR /
FEC and receive non encrypted programming is called a Free To Air (or FTA)
receiver. We only sell FTA receivers.
Can I pay for my system in monthly
you may use a credit card, debit card. You may also make payment by check or